FAQs

Frequently Asked Questions

📦 Orders & Shipping

How long does delivery take?
Orders are typically delivered within 3–7 business days depending on your location.

Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery on most orders.

How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email.

📏 Sizing & Fit

How do I choose the right size?
You can refer to our Size Guide available on each product page. We recommend measuring your foot length and matching it with our chart.

Do all products have the same fit?
No, fit may vary depending on the design. Each product includes a fit recommendation (such as narrow, standard, or relaxed) to help you choose better.

What if I am between sizes?
We recommend choosing the larger size for a more comfortable fit.

🔁 Returns, Exchanges & Refunds

Do you accept returns?
We offer returns in case of damaged or incorrect products. Please contact us within 24–48 hours of delivery.

Is unboxing video required?
Yes, a clear unboxing video is required for any exchange, return or damage claim.

Can I exchange my product for a different size?
Yes, size exchanges are available depending on product and stock availability.

Are accessories refundable?
Accessories (such as caps) are non-refundable. Please check product details before placing your order.

👟 Products & Quality

Are your products branded?
We focus on curating high-quality designs that meet our standards of comfort and durability.

Will the product look exactly like the pictures?
Yes, we aim to present products as accurately as possible. Slight variations may occur due to lighting or screen differences.

💬 Support

How can I contact you?
You can reach us via Call, WhatsApp, Email, refer Contact Us page for any queries or support.

Still have questions? We’re here to help. Reach out to us anytime.